Vitaltrack monitors combine highly accurate medical-grade sensors, straightforward controls and large, bright displays to provide professional-quality readings at home without routine user calibration.
Frequently asked questions
Clear answers about Vitaltrack products, delivery, returns and everyday use.
Products & accuracy
Yes. Vitaltrack blood pressure monitors and oximeters undergo strict clinical testing for accuracy and reliability.
Yes. Vitaltrack blood pressure monitors include batteries, so you can begin using the device straight out of the box.
Yes. The Vitaltrack Pro includes a durable carry case for safe storage and easier travel.
Yes. Separate memory profiles allow two users to store and review their own readings and follow changes over time.
No. Vitaltrack monitors work independently, without an app, account, Bluetooth connection or complicated setup.
The stretchable universal cuff is designed to fit a broad range of adult upper-arm sizes comfortably.
Using Vitaltrack
Secure the cuff around your upper arm, sit comfortably with your arm supported, press Start and remain still until the result appears.
Follow the monitoring schedule recommended by your doctor or healthcare professional.
Vitaltrack monitors are designed to maintain reliable performance without routine calibration by the user.
Stored readings make it easier to discuss patterns and recent measurements with your healthcare professional.
Delivery & tracking
Most UK orders arrive within 2–3 business days. Delivery estimates can vary because of carrier delays, weather, public holidays or unusually high shipping volumes.
Priority shipping is free on orders within the United Kingdom, with no minimum purchase required.
Orders may be delivered by Royal Mail, Evri, DHL or another trusted delivery partner, depending on location, parcel size and current shipping conditions.
A shipping confirmation email is sent after dispatch. Tracking updates may take up to 24 hours to appear.
Contact our support team and we will work with the carrier to investigate a significantly delayed or missing shipment.
Returns & warranty
Yes. Eligible Vitaltrack products include a five-year limited warranty against manufacturing defects and device malfunctions.
The warranty covers faults in materials or workmanship under normal use. It does not cover misuse, accidents or unauthorised repairs.
Email support@vitaltrack.shop with your order details, a description of the issue and any relevant photos or videos. Our support team will guide you through the next steps.
Yes. Vitaltrack offers a 90-day return period. Contact support for the correct return instructions and full eligibility details.